Frequently Asked Questions

Card can Fly is a service that lets you create and send personalized printed cards and e-cards with easy ordering, delivery, and scheduling options.

A printed card is shipped physically, while an e-card is delivered digitally.

You can check your order status in your account under Orders.

Yes, you can add your own text, photos, and other design elements.

Delivery time depends on the destination and shipping method selected at checkout.

An e-card is sent digitally and can also be scheduled for later delivery.

Available payment methods are shown during checkout and may vary by location.

You can manage saved addresses in your account under Address book.

Enable them in your account settings and confirm the permission in your browser.

You can contact support using the contact details available on our website.

A postcard is a single flat sheet without a fold. A greeting card has a folded construction, cover, and inside for a longer message.

Printed Card Can Fly postcards are sent in envelopes to protect the card and the personal message during delivery.

A folded greeting card is usually better because its inside offers more space for wishes, photographs, and signatures.

Yes. A printed card can be complemented with a free electronic copy, or you can send only an e-card.

An e-card can include Spotify music and a 360° panorama. Cards can also be previewed in 3D.

Yes. Graphic files are available for created cards and can be downloaded, printed, saved, or used digitally.

Begin with a suitable greeting, mention the occasion, add a personal wish, thank-you, or shared memory, and finish with your name. Two to five sincere sentences are usually enough.

Start by thinking about what you appreciate about the person and what you genuinely wish for them. When finding the right words is difficult, use the AI assistant in the Card Can Fly editor. It can create a first draft that you can edit and personalise.

Yes. A ready-made message can be a useful starting point, but it is best to adjust it and add a personal detail so that the card does not feel generic.

Yes. The AI assistant in the Card Can Fly editor can adjust the tone, length, or style of an existing message and make it warmer, more formal, more concise, more detailed, or more humorous.

Use kind, good-natured humour that the recipient will understand. Avoid jokes about age, appearance, health, money, or other sensitive subjects. The AI assistant can rewrite a message in a lighter style, but you should always review the final wording before sending it.

You do not have to fill it with more text. White space can make the design feel clean and balanced. When desired, choose from thousands of illustrations and decorative elements in the editor to complement the mood of the card.

Choose a polite, friendly, and neutral tone. Congratulate them on the occasion, offer a suitable wish, and sign with your full name.

Send it early enough to allow for printing and postal delivery. With Card Can Fly, a printed card can be duplicated electronically for free, so the recipient can see the greeting on time even if the physical card is still in transit.

Yes. You can generate a personal link to a card created in Card Can Fly and share it through a messaging app, email, social media, or any other convenient channel.

Yes. When sending a printed card through Card Can Fly, you can include a free electronic copy. This preserves the experience of receiving a real card while helping the greeting arrive on time.

Add the date to the Card Can Fly events calendar. The service will send an email reminder before the occasion, giving you time to create and send the card.

You can add birthdays, anniversaries, family celebrations, memorable dates, and other occasions that matter to you.

Yes. The Card Can Fly calendar displays upcoming holidays so you can plan cards in advance for friends, relatives, colleagues, or business partners.

The service sends an email reminder before an event you have added to the calendar. This gives you time to prepare the message, design the card, and choose the right delivery method.

Acknowledge the delay briefly without turning the entire message into an apology. Focus on your warm wishes and on showing the recipient that you were thinking of them.